Digital Design + Direction

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Forethought Forethought

Forethought was founded in 2017 and won TechCrunch Disrupt the following year with Agatha Answers, its flagship answer recommendation tool. Agatha is an AI-powered contextual information retrieval app that lives within other help desk software platforms. It leverages deep learning to help seamlessly reveal helpful and relevant information that allows agents to resolve customer support tickets. Forethought aims to bring its own proven model to new enterprise software verticals—providing intelligent predictive information through the use of AI and deep learning in processing and indexing massive data sets across 100 languages.

2019 – TM

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Forethought